RETURNS & EXCHANGES

If a piece is not right, it goes back simply.

You may return any unworn piece within 7 days of delivery, in its original box with the certificate and tags intact. Once it reaches us and passes a quick check, your refund is issued.

Call or WhatsApp us with your order number and we will arrange a pickup from your address wherever our courier reaches. There is nothing for you to book or pay for.

Refunds go back to the same card, UPI or account you paid from, usually within 5–7 working days of the piece reaching us. We message you the moment it is sent.

Yes. Tell us what you would like instead and we will send the new piece once the first is on its way back. Any difference in price is settled either way.

Engraved, resized or made-to-order pieces cannot be returned, because they were made for you alone. Earrings cannot be returned once worn, for hygiene reasons. Sale pieces marked final sale are also excluded.

Photograph it before you do anything else and send the photographs to us the same day. A damaged or wrong piece is replaced or refunded in full, and the return costs you nothing.

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